Harlo answers your business phone 24/7 — books appointments, files service tickets, checks order status, and texts confirmations. In the systems you already use. And it hands the call to you whenever that's the right thing to do.
Free white-glove setup · 30-day free pilot · Cancel anytime
In plain English. No programming, no phone trees to build. A built-in assistant asks a few clarifying questions — business questions, never technical ones.
A friendly greeter backed by specialists — a scheduler, a billing desk, an after-hours triage line — each with only the access it needs. Review it, connect your accounts, go live on your number.
Callers book, ask, and get help instantly — no hold, no “press 2.” You get recordings, transcripts, and a log of every action your agent took.
Answering services take messages. Harlo takes action — in your scheduling system, CRM, or dispatch software. If your software has an API, Harlo can use it.
No hold. No phone tree. Callers just talk — at 2pm or 2am.
On your real calendar — reads the time back, confirms out loud, texts a confirmation.
Straight into your dispatch or maintenance system, with the details captured right.
Orders, requests, rent balances — answered live from your own systems.
Hours, prices, policies — from your FAQ and knowledge base, not guesses.
The moment that's the right call. Every agent always has a path to a person.
A voice agent acts on real calendars and real accounts — so Harlo is deliberately conservative.
Anything irreversible — a booking, a cancellation — is read back for an explicit yes.
It can only act on details it actually heard on the call — it can't book against the wrong account.
Credentials are never stored in agent configs or spoken to the AI — resolved securely per call.
Gas smell, fire, medical — callers are told to hang up and call 911, immediately.
If a system is down, the call never drops — Harlo apologizes, takes a message, or transfers.
Every call recorded and transcribed; every action logged. You see exactly what your agent did.
A human is always one transfer away.
Compare: a human answering service costs $235+/mo just to take messages. A part-time receptionist costs ~$2,900/mo and goes home at 5.
Harlo is upfront and sounds like a capable front-desk employee. What callers notice is getting helped fast — no hold, no phone tree, 24/7.
It transfers to a person. Every agent always has a path to a human — and if one of your systems is down, the call never drops.
Most businesses are live within days. You describe the business in plain English; we handle the rest — setup is white-glove and free during launch.
If it's in our catalog, it's one click. If it has an API — dispatch, EHR, CRM, POS, anything — we can connect it as a tool your agent uses safely.
Yes. Harlo answers on your existing line — nothing changes for your customers except that someone always picks up.
Calls keep getting answered — we bill simple overage, never drop calls, and suggest the next plan when upgrading would be cheaper.
30-day free pilot. Free white-glove setup. If it doesn't book you business, walk away.